FAQ

What is your return policy?

We are committed to delivering a product that meets and exceeds your expectation. If for any reason you’re not satisfied with your purchase, you can return it within 14 days for a full refund of the purchase price, excluding original shipping fees. Returned merchandise must be complete and in its original condition, unaltered and unwashed. Buyer is responsible for return shipping. Special exceptions apply to custom packages. Please see our Shipping and Returns page for full details.


Do you have a package that will fit a model or model-year that’s not listed?

All of the stock packages we have are currently listed. The best way to see if we have a package that will fit your model or model-year is to measure your existing curtains or windows and match those measurements to the measurements on our product pages. Or you can send us your measurements and we’ll try to find a match.

If there are no stock packages that fit your camper or RV, we can make a custom package for almost every make and model. Please see our Replacement Guide for details. Custom packages are individually priced according to the materials and labor involved. To request pricing please fill out the request form at the bottom of our Replacement Guide page.


Do you offer any other colors?

At this time, the colors shown are the only colors we offer. We may offer more color or design options in the future. If you’re interested in seeing color options as they become available, please send us a note from our Contact page.


How do I install my curtains and/or valances?

Because of the wide range of makes and models we work with, we generally cannot offer specific installation advice. Please pay careful attention to how your current curtains and valances are installed before removal, and consult any installation instructions from your camper or RV manufacturer if available. The most important part of selecting replacement curtains is making sure that your replacement curtains have the correct attachment hardware. Please double check the attachment hardware on your existing curtains and the track it installs to. We have pictures of most common hardware on our Replacement Guide page.